Refunds & Exchanges

I love happy customers and I want you to love your yarn! If you are not completely satisfied with your order, email me (contact@voolenvineyarns.com) with in 7 days of delivery to request a refund. I do not offer exchanges at this time.

Yarn must be returned in the condition that it was received. I do not honor refunds on yarn that has been wound into a ball/cake, missing a label, appears damaged or soiled. 

Return shipping costs may apply. Voolenvine Yarns is not responsible for International return shipping costs. 

Yarn clubs, mystery skeins, limited edition, one-of-a-kind, collections, collaborations, and discounted yarn are FINAL SALE!